Onboarding from home.
The world has changed; find out how we onboard from the comfort of your own home
Every good story needs a beginning, and so does every career
Our development programmes
- Sales Development Programme
Do you want to make an impact on thousands of people?
This journey starts with our sales team. Our Sales Development Programme will provide you all of the fundamental skills required to be a professional in the art of Sales; from relationship building through to demonstrating our value to potential customers. This programme accelerates your career within sales, whether you’re a self-starter who enjoys the buzz of acquiring new business or someone who wants to foster relationships with customers to help them get the most out of our software.
- Support Development Programme
Do you enjoy helping people and solving problems?
Our Support Development Programme is designed to increase your knowledge of how to blend the human with the technical. From developing listening and questioning skills to gaining an understanding of our software and broader technologies. This programme is for people who enjoy providing excellent customer service, as well as those that have an acute problem-solving mentality.
- Business Operations Development Programme
Do you want to be in a central role at the beating heart of our organisation?
The Business Operations Development Programme is designed to develop your abilities in a range of different areas, as well as providing you with skills and qualifications relevant for various functions. Whether you are in HR, Finance, Marketing or any of our other Business Operations departments, this programme will help to ensure you are a recognised professional in your field.
- IT Services Development Programme
Do you want to help our customers with the latest technology?
Our IT Services Development Programme offers fantastic opportunities to join us even if you have no experience, and opens the door to a host of technology-driven careers. Start with the foundations; the principles of delivering an excellent, human-led service whilst learning about the technology. We’ll help put you on the right career path, and give you industry-recognised skills and knowledge in your chosen area.
Learning comes in many forms - hear our people tell their stories
Our learning culture
1 November 2020
1 November 2020
Own your career
We learn by doing, by trying, by experiencing.
Want to try a new approach? We give you the freedom and autonomy to get things done. Want to grasp an opportunity? We’ll help you take it. Want to strengthen your career in your own way? We won’t stand in your way. Our Personal Development Plans (PDP) are created and guided completely by you and supported by us to help you achieve these aspirations. PDPs can be used to help you develop within your current role, or look towards the next step in your career.
For anyone considering a career in management, the Future Managers programme provides an honest look at what the role entails and offers a platform for open debate and discussion. Alongside the programme, coaching sessions and project work aid reflection on what success will look like on an individual level.
Managing for Success
From day one, Managing for Success aims to provide each and every manager with the building blocks for success in a programme that combines e-learning and online content with face-to-face training and coaching sessions. The programme is focused on developing behaviours and competencies, supported by key activities and knowledge that will help every manager work to their full potential.
This initiative utilises the principles of coaching to support the development of our leadership community. The programme will work individually with leaders on their own areas of focus, supporting their goals and challenging them to build a reflective, adaptive leadership style.
Managing for Engagement
Based on the results of the company bHeard Survey each year, this management programme looks to support the Advanced management community with best practice ideas and behaviours to develop strong employee engagement at all levels across the business.